Refund Policy
At D4Arms.com , customer satisfaction is our top priority. We understand that sometimes things don't go as planned, and we want to ensure you have a positive shopping experience with us. Here is our Refund Promise to you:
1. Refund Eligibility
We offer refunds for virtual products under the following conditions:
- If the product you purchased is not delivered to your account within 24 hours.
- If there is a technical issue with the product that we cannot resolve.
2. Refund Process
To request a refund, please follow these steps:
- Contact our customer support team at support@D4Arms.com within 30 days of your purchase.
- Provide your order number and a detailed description of the issue.
- Our support team will review your request and respond within 3 business days.
3. Refund Approval
Once your refund request is approved, we will process your refund to the original method of payment. Please allow 5-7 business days for the refund to appear in your account.
4. Non-Refundable Situations
We do not offer refunds in the following situations:
- Change of mind after purchase.
- Misuse or unauthorized use of the product.
- Issues caused by third-party modifications or software.
5. Contact Us
If you have any questions or concerns about our Refund Promise, please do not hesitate to contact us at support@D4Arms.com We are here to help and ensure you have a seamless shopping experience.